Refund Policy

At KhaibarEA, we strive to ensure that our Expert Advisors provide the best possible value to our traders. We are confident in the performance of our software, which is why we offer a 30-Day Money-Back Guarantee.

1. The 30-Day Guarantee

If you are not completely satisfied with our product for any reason, you are eligible for a full refund within 30 days of your purchase date. Our goal is to make your experience risk-free.

2. How to Request a Refund

To initiate a refund, please follow these simple steps:

• Send an email to support@khaibarEA.com from the same email address you used to purchase the product.
• Include your transaction ID or order number in the email.
• Let us know briefly why the product did not meet your expectations (this helps us improve our services).

3. Processing Time

Once your refund request is received and processed by our support team, the funds will be returned to your original payment method. Please note that it may take 5-10 business days for the funds to reflect in your account, depending on your bank or payment processor.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

• If the refund request is made after the 30-day period.
• If there is evidence of fraudulent activity or unauthorized sharing/reselling of our software.
• If the user has not attempted to use the product as instructed in our provided PDF User Guide.

5. Technical Support

Before requesting a refund, we encourage you to contact our technical support team. Many issues related to software performance can be resolved with simple configuration adjustments. We are always here to help you get the best results!

Thank you for trusting KhaibarEA for your automated trading needs.

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